Personal Data Protection Policy

1. Introduction

At DAMOCLES Diagnostics, we place great importance on protecting your personal data. This Data Protection Policy aims to inform you about how we collect, use, store, and protect your personal data when you use our website www.damoclesdx.com or our services.

2. Data Controller

Company name: DAMOCLES Diagnostics
Registered office address: Ester Technopôle – 1 avenue d’Ester – 87025 Limoges Cedex – France
Contact for data protection inquiries: contact@damoclesdx.com

3. Data Collected

We collect various types of personal data when you interact with our website or use our services, including but not limited to:

  • Identification data: Name, first name, email address, phone number.
  • Login data: IP address, browser type, login times, visited pages.
  • Communication data: Email exchanges, chat, or contact form submissions.
  • Navigation data: Browsing history, cookies, user preferences.

4. Purposes of Processing

The personal data we collect is used for the following purposes:

  • Service management: To provide, personalize, and improve our services.
  • Customer support: To respond to your requests for information or assistance.
  • Marketing: To send you promotional offers or information about our products and services, with your consent.
  • Security: To protect our website and services against fraud, abuse, or other illegal activities.
  • Legal compliance: To comply with our legal and regulatory obligations.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: When processing is necessary for the execution of a contract you are a party to (e.g., purchasing products, providing services).
  • Consent: When you have provided consent for processing (e.g., subscribing to a newsletter).
  • Legitimate interest: For processing necessary for the pursuit of our legitimate interests (e.g., improving our services, direct marketing).
  • Legal obligation: When processing is necessary to comply with a legal obligation.

6. Data Sharing

Your personal data may be shared with:

  • Service providers: For hosting, payment processing, customer support, etc., as part of the services we provide.
  • Legal authorities: When required by law, to respond to requests from public authorities, or to protect our legal rights.
  • Business partners: With your consent, for joint offers or services.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law. After this period, data is either deleted or anonymized.

8. Your Rights

In accordance with applicable law, you have the following rights regarding your personal data:

  • Right of access: You may request access to the personal data we hold about you.
  • Right of rectification: You may request the correction of inaccurate or incomplete data.
  • Right to erasure: You may request the deletion of your personal data in certain circumstances.
  • Right to restriction of processing: You may request the limitation of processing in certain situations.
  • Right to object: You may object to the processing of your personal data for direct marketing purposes.
  • Right to data portability: You may request to receive a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us at:
DAMOCLES Diagnostics – Ester Technopôle – 1 avenue d’Ester – 87025 Limoges Cedex – France
or contact@damoclesdx.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access.

10. Data Transfers Outside the EU

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that the transfer is conducted in accordance with applicable laws and that an adequate level of protection is in place.

11. Policy Changes

We reserve the right to modify this Data Protection Policy at any time. Any changes will be published on this page with the updated revision date. We encourage you to regularly review this page to stay informed about how we protect your data.

12. Contact

For any questions regarding this Data Protection Policy, please contact us at:
Email: contact@damoclesdx.com
Postal address: DAMOCLES Diagnostics – Ester Technopôle – 1 avenue d’Ester – 87025 Limoges Cedex – France